Privacy Policy

Last updated: April 3, 2024

1. Introduction

At Mobile Recharge AE, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1. Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Make a mobile recharge
  • Sign up for our newsletter
  • Contact us for support

This information may include:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Transaction history

2.2. Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing your mobile recharges
  • Managing your account
  • Sending transaction confirmations
  • Providing customer support
  • Sending marketing communications (with your consent)
  • Improving our services
  • Detecting and preventing fraud

4. Information Sharing

We may share your information with:

4.1. Service Providers

  • Payment processors
  • Mobile operators
  • Customer support services
  • Analytics providers

4.2. Legal Requirements

We may disclose your information if required by law or in response to valid requests from public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • SSL encryption for data transmission
  • Secure data storage
  • Regular security assessments
  • Access controls
  • Employee training

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze website usage
  • Personalize content
  • Improve user experience

You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: